How To Change Security Questions On Gmail

Yous can follow these steps to add your password reset method. Subsequently you've gear up this up the first time, you tin return to the Security info page to add, update, or delete your security information.

If what you lot're seeing on your screen doesn't match what's beingness covered in this commodity, it ways that your administrator hasn't turned on this experience even so. Until this experience is turned on, yous must follow the instructions and information in Set upwards my account for two-stride verification.

Note:If you lot don't come across the security questions option, information technology'due south possible that your organisation doesn't allow you to utilize this option for your countersign reset method. In this case, you'll need to choose some other method or contact your organization's help desk for more help.

Security verification versus password reset authentication

Security info methods are used for both two-factor security verification and for password reset. However, not all methods tin can exist used for both.

Method	Used for
Authenticator app	Two-factor verification and password reset authentication.
Text messages	Two-factor verification and password reset hallmark.
Phone calls	Ii-gene verification and password reset hallmark.
Security key	2-factor verification and password reset authentication.
Electronic mail account	Password reset authentication only. You'll need to choose a unlike method for 2-gene verification.
Security questions	Password reset hallmark just. You lot'll need to choose a different method for two-factor verification.

Gear up your security questions from the Security info page

Depending on your organization'due south settings, you might exist able to choose and answer a few security questions as one of your security info methods. Your administrator sets up the number of security questions you lot're required to choose and respond.

If you use security questions, we recommend using them in conjunction with another method. Security questions can be less secure than other methods because some people might know the answers to your questions.

Notes:

Security questions are stored privately and securely on a user object in the directory and tin just be answered by you during registration. There is no way for your ambassador to read or change your questions or answers.
If you don't see the security questions pick, it's possible that your organization doesn't permit you to utilize security questions for verification. If this is the case, you'll demand to cull some other method or contact your administrator for more than aid.
Administrator accounts are non allowed to apply security questions equally a password reset method. If you lot are logged in equally an admin level business relationship you lot will not come across these options.

To gear up your security questions

Sign in to your work or schoolhouse account and then get to your My Account page.
SelectSecurity info from the left navigation pane or from the link in theSecurity info block, and so selectAdd method from theSecurity info folio.
On theAdd a method folio, selectSecurity questions from the driblet-down list, and then selectAdd together.
On theSecurity questions folio, cull and answer your security questions, and then selectSalve.

Your security info is updated and you can utilize your security questions to verify your identity when using countersign reset.

Delete security questions from your security info methods

If yous no longer want to use your security questions as a security info method, y'all can remove them from the Security info page.

Important:If you delete your security questions past fault, there'due south no fashion to undo information technology. Y'all'll have to add the method again, following the steps in the Set up your security questions section of this article.

On theSecurity info folio, select theDeletelink side by side to theSecurity questions option.
SelectYesfrom the confirmation box to delete yourSecurity questions. After your security questions are deleted, the method is removed from your security info and it disappears from theSecurity info page.

Note:If some of these options are missing, it's almost likely considering your system doesn't let those methods. If this is the case, you'll need to choose an available method or contact your ambassador for more than assist.

Adjacent steps

Reset your password if you've lost or forgotten it, from the Countersign reset portal or follow the steps in the Reset your work or schoolhouse password article.
Get troubleshooting tips and help for sign-in problems in the Can't sign in to your Microsoft account commodity.

Demand more help?

Source: https://support.microsoft.com/en-us/account-billing/set-up-security-questions-as-your-verification-method-3d74aedd-88a5-4932-a211-9f0bfbab5de8

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